
Frequently Asked Questions for Buyers
What types of products can I buy through you?
We work with a trusted network of producers across poultry, alternative proteins, and complementary ranges. Products include whole birds, primary cuts, value-added products, and selected specialty lines — all sourced from approved, export-ready partners.
Do you hold stock or act as a trading company?
No, we act as a commercial representative, not a stockholder. That means we connect buyers directly with producers, ensuring transparent pricing and clear communication. You benefit from efficient, reliable sourcing without added layers.
Can I buy directly from the producer?
Yes. Once commercial terms are agreed, your contract and supply arrangements are directly with the producer. We simply facilitate and support the relationship to make sure everything runs smoothly.
What are the minimum order quantities (MOQs)?
MOQs depend on the product and the producer. Typically, these range from a single full pallet to container loads for export. We’ll match your requirements with the most suitable partner.
What quality standards do your suppliers meet?
All our partners work to strict international food safety standards - including export certification, BRC or IFS, HACCP, and other regulatory requirements specific to their markets. We only work with verified and compliant producers.
Can I request specific cuts, packaging formats, or labelling?
Yes, many of our producers offer flexible specifications. We can help tailor packaging, labelling, and product formats to meet your market or customer requirements.
How does pricing work?
Prices are set directly with the producer at the time of the order. We work on a transparent commission or margin model, so you know exactly what you’re paying, with no hidden costs.
What delivery terms are available?
We support a range of Incoterms, including EXW, FOB, CIF, and DDP (subject to partner capabilities). Logistics can be arranged by the producer, by us, or by you, depending on what suits best.
Who is responsible for logistics and customs clearance?
This depends on the agreed delivery terms. Many of our buyers prefer to handle their own logistics, but we can coordinate or support as needed.
Do you offer fixed pricing or forward contracts?
For certain volumes and regular programmes, yes. Forward agreements can help buyers manage costs and supply stability. We can discuss tailored options based on your needs.
Can I work with more than one supplier through you?
Absolutely. Many of our buyers use our network to build multi-source programmes, ensuring security of supply and flexibility across different product categories or origins.
How quickly can new supply be arranged?
Timelines depend on product availability, specifications, and logistics. In many cases, we can match buyers with ready-to-ship stock quickly, while tailored programmes may take a little longer to plan.
Do you charge buyers directly?
No, typically, our commission is agreed with the producer. Buyers receive direct pricing, and our role remains transparent throughout the process.
